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> line to Intemet Banking > Service Hours

Service Hours

Note
For regular system inspection, all service is suspended from 00:00 to 00:30 everyday and from 00:00 to 06:30 every Monday (next working day if Monday is a holiday)
Type Transaction Service Hours
Weekdays Saturday (Bank Closed) Sunday/Holidays
Deposit Various inquiries 24hrs 365days
Bank check inquiry (inter bank)
Bank check inquiry (intra bank) 08:00~23:00 08:00~23:00 08:00~23:00
Deposit subscription 24hrs 365days
Deposit revoke 09:00~22:00 N/A N/A
Installment payment 24hrs 365days
Trust payment 09:00~17:00
standard price product
(last two numbers
of account number 57)
10:30~17:00
N/A N/A
Beneficiary certificate subscription
/ repurchase
09:00~17:00
(stock type 15:00~15:05
subscription and
repurchase is N/A)
N/A N/A
Transfer Inter bank transfer  
 
Intra bank transfer 24hrs 365days
(but, N/A during KFTC fund settlement time 23:50~00:30)
Scheduled transfer(inter bank) 24hrs 365days
(scheduled transfer is not possible in holidays(including Saturdays) and during
KFTC fund settlement time 23:50~00:30
Scheduled transfer(intra bank)
Beneficiary certificate deposit Weekdays 09:00~17:00
When investing more than 50% on stock type, N/A during 15:00 ~ 15:05
Holidays (including Saturdays) : N/A
Transfer details inquiry 24hrs 365days
Credit Card Card possession status inquiry 24hrs 365days
Payment history/usage limit inquiry
Cash service
Visa protection payment service
Prior payment history inquiry
Prior payment/cancellation 09:00 ~ 21:00 N/A N/A
Deferred payment cash service 08:00 ~ 17:00 N/A N/A
Alternative card issuance 24hrs 365days
Transportation function
addition request
Loan Inquiry 24hrs 365days
Interest payment 08:30 ~ 16:30 N/A N/A
Repayment 08:30 ~ 16:30 N/A N/A
Deposit mortgage loan 08:30 ~ 16:30 N/A N/A
Card loan 24hrs 365days
Auto
Transfer
Auto transfer registration inquiry 24hrs 365days
Auto transfer registration inquiry 24hrs N/A N/A
Utilities
Charge
Payment
Giro 09:00 ~ 22:00 N/A N/A
Penalty payment 08:00 ~ 21:30 N/A N/A
Local tax 09:00 ~ 22:00 N/A N/A
National tax 08:00 ~ 21:30 N/A N/A
Tariff payment 09:10 ~ 21:30 N/A N/A
Tariff payment inquiry 09:10 ~ 21:30 N/A N/A
College tuition payment 09:30 ~ 17:00 N/A N/A
College tuition inquiry 08:00 ~ 22:00 N/A N/A
Change
personal
information
Customer information change 24hrs 365days
Password change
Transfer limit change
E-mail service change
Withdrawal available
account change
Loss report Pass book/seal/cash card
loss report
Lock card loss report 24hrs 365days
Credit card loss report
Bank check loss report
FX Various inquiries 24hrs 365days
Offshore transfer 09:00~16:00 N/A N/A
Transaction bank for
FX exchange branch request
09:00~16:00 N/A N/A
Transaction bank for
FX exchange branch inquiry
09:00~18:00 N/A N/A
Transfer between FX deposits 24hrs 365days
FX→Korean currency transfer 09:00~16:00 N/A N/A
Korean currency→FX transfer 09:00~16:00 N/A N/A
Various inquiries of purchase card 24hrs 365days
Other joint
business
Various inquiries of
electronic mortgage loan
24hrs 365days
Electronic mortgage loan
request/initialization
09:00~16:50 N/A N/A
Electronic mortgage loan purchase
request history registration
08:00~22:00 N/A N/A
Electronic mortgage loan purchase
request history change/cancellation
09:00~17:00 N/A N/A
SK Energy bill collection 24hrs 365days
Mileage Mileage 24hrs 365days
Internet call
center
Internet consultation 09:00~18:00 N/A N/A
Mobile
banking
Inquiry / transfer /
credit card service etc.
Same as internet banking